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With Our Team

In most cases we can begin the discovery phase within 3–5 business days of signing an agreement. For urgent or time-critical projects, we offer an expedited onboarding process that can compress this to 24–48 hours. Our project pipeline is actively managed so we always maintain capacity for new engagements. Reach out today and we'll give you an honest timeline based on your specific requirements and our current workload.

Absolutely. Post-launch support is a core part of our offering, not an afterthought. Every project includes a complimentary 30-day warranty period covering bug fixes and performance issues at no charge. Beyond that, we offer flexible monthly support retainer packages covering bug fixes, security patches, feature updates, performance monitoring, and 24/7 emergency response. Over 80% of our clients continue with a support retainer after go-live — because they've seen first-hand how much value ongoing partnership delivers.

Yes — and we do so regularly. While we are proudly headquartered in Dar es Salaam, we have successfully delivered projects for clients in Kenya, Uganda, Rwanda, the United Kingdom, and the United States. Our remote collaboration process is refined and documented: we use tools like Slack, Jira, Figma, and Loom to keep distributed teams aligned. Timezone differences are managed through overlapping working hours and asynchronous stand-ups. Contact us to discuss your location and we will find a working arrangement that suits both parties.